WARRANTY

RESIDENTIAL DOOR (EXCLUDING COMMERCIAL USE)

this document states the only warranty applied to CEDO products sold by CEDOMATEC INC. The buyer of CEDO door agrees with the terms of this warranty and holds it as the only official warranty, excluding at the same time, other representation, warranty or condition, implicit or express, given by whoever it be, except in writting by a CEDOMATEC INC authorised agent.

RUST AND PERFORATION

LIMITED WARANTY OVER THE ORIGINAL PAINT AGAINST DECAY, PEELING, CRACKS OR PUNCTION DUE TO OXYDATION :

CEDOMATEC INC.has a limited lifetime warranty over it’s CEDO doors aluminum polyurethane insulation against all deterioration, peeling or cracking caused by rust induced perforation.

LIMITED LIFETIME WARRANTY, AS LONG AS YOU OWN THE DOOR, COVERS ORIGINAL PAINT AGAINST DECAY, PEELING OR CRACKING CAUSED BY OXYDATION LINKED PUNCTION :

CEDOMATEC INC. guarantees it’s CEDO steel garage doors insulated, against decay, peeling or cracking caused by rust induced perforation as long as you own your house.

DELAMINATION – DURA 1200

CEDOMATEC INC. guarantees it’s CEDO steel garage doors polystyrene insulated with the original paint for a period of five (5) years against delamination of polystyrene and steel coating.

DELAMINATION – DURA 1400 & 1600 IN LIGHT COLORS

CEDOMATEC INC. guarantees it’s CEDO garage doors polyurethane insulated with original paint, white, sandstone, ivory ou grey for a period of five (5) years against delamination of polyurethane and steel or aluminum coating.

DELAMINATION – DURA 1400 & 1600 IN DARK COLORS

CEDOMATEC INC. guarantees it’s CEDO garage doors polyurethane insulated with original paint or any colors for a period of one (1) year.

INTER-SECTIONS WEATHER STRIP

CEDOMATEC INC. gives you lifetime warranty over the CEDO inter-sections weather strips on polyurethane insulated doors. In case of damage to the inter-section weather strip on a polyurethane insulated door, Cedomatec will replace the panel.

WOODEN ENDS

CEDOMATEC INC. guarantees wooden panel’s ends for as long as you are the owner, if the screws come out due to the decay of wood.

MANUFACTURING WARRANTY

CEDOMATEC INC. guarantees it’s residential CEDO garage doors against every fabrication defects or material for a period of one (1) year.

HARDWARE

CEDOMATEC INC. guarantees it’s hardware over residential doors against all manufacturing defects or material for a period of two (2) years.

SPRINGS

CEDOMATEC INC. guarantees it’s springs on CEDO residential extension or torsion for a period of two (2) years.

PERIMETER WEATHER STRIPS

CEDOMATEC INC. guarantees it’s perimeter weather strips on CEDO residential doors against manufacturing or material defects for a period of one (1) year.

THERMO GLASS

Warranty that covers cracking does not apply after installation. the warranty is of ten (10) years against infiltrations of fog.

OTHER COMPONENTS

CEDOMATEC INC. guarantees all other CEDO residential products against manufacturing or material defects for a period of one (1) year.

CONDITIONS APLYING TO THE CEDO PRODUCTS WARRANTY – RESIDENTIAL NON COMMERCIAL USE

every claim must be forwarded to CEDOMATEC INC. in a written request with proof of purchase to the address mentionned above or by e-mail [info@cedomatec.com] within fifteen (15) days after the problem was first detected and must be within the period of coverage provided by the warranty. If not, the warranty shall not be honored .

The warranty period starts on the day you purchase the product at a distributor or authorised retailer exclusively with cedo products.

Warranty applies only to the original buyer at the exception of the first year period.

RESTRICTIONS

Guarantees mentionned above are effective as long as the following restrictions have been respected regarding the product :

  • Has not been modified;
  • Has been stored after delivery in a proper way;
  • Has not been damaged due to an abusive use, vandalized, an accident or conflagration;
  • Has been used in a normal way;
  • Has been maintained and cleaned according to CEDOMATEC inc’s instructions.;(see maintenance instructions)
  • Has not been exposed to polution or abnormal atmospheric conditions like smoke, toxic fumes, radiations, corrosive products, seaside fog, flood or other;
  • Installation has to have been performed following our instructions, which is subject to inspection by one of CEDOMATEC INC’s authorised agent.

Every warranty “as long as you are the owner” are reduced to 50% value after twenty (20) years.

CEDOMATEC INC.’s responsability is limited to repair or replacement of the product or the part, according to the need identified by CEDOMATEC INC. ‘s authorized agent.

The warranty over repair or replacement of a part is applicable only on the remaining period of the original coverage.

EXCLUSIONS

Warranty excludes expressively :

  • Shipment costs for replacement product;
  • Installation and labor associated with replacement or installation of the product;
  • Repainting expenses in the event where the door has been repainted by the owner;
  • Matching color’s expenses for a replacement section;
  • Costs that the end user of CEDO door may have in excercise the present warranty;
  • Costs related to accidents, random damage or indirrect or other results origining from a defect of a CEDO product;
  • CEDOMATEC INC. and it’s suppliers responsability related expenses, regarding changes in model, material or standard colors made since purchase date;
  • Expenses related to a damage resulting from a cause that is out of CEDOMATEC INC control.

CEDOMATEC INC. reserves the right to provide replacement products in other colors or model to fulfill it’s obligations in the event where the same color could not be provided or if, in it’s opinion, a different colored door could solve definetely the problem.

CEDOMATEC INC. remains the owner of the replaced part and has to be returned at the client’s expense if requested.

The present warranty gives you finite rights; it is possible that you have additionnal rights that may vary from one province to the other or from a state to the other.

Valid as of: february 1st 2003

COMPARE OUR LIMITED LIFETIME WARRANTY

COMPETITOR #1
COMPETITOR #2
PANELS
RUST AND PUNCTION
(NEW VALUE)

BETWEEN 15 AND 30 YEARS DEPENDING ON THE MODEL
(PRO-RATED VALUE)

ALUMINUM: LIFETIME; STEEL: 25 YEARS
(PRO-RATED VALUE)
PAINT
(NEW VALUE)
BETWEEN 15 AND 30 YEARS DEPENDING ON THE MODEL
(DECREASING VALUE)
BETWEEN 1 AND 5 YEARS DEPENDING ON THE MODEL
(DECREASING VALUE
DELAMINATION
AS SOON AS AIR POCKETS APPEAR
COVERS ESTHETICS AND STRUCTURE


POLYSTYRENE
(ALL COLORS)


POLYURETHANE
(LIGHT COLORS)


(DARK COLORS)


(NEW VALUE)
IF DOOR STOPS WORKING



5 YEARS DEPENDING ON THE MODEL
MINUS 50% IF THE DOOR IS SLIGHTLY FACING SOUTH
(DECREASING VALUE)





LIGHT COLORS: 5 YEARS
DARK COLORS: 1 YEAR
(DECREASING VALUE)
HARDWARE
TRACKS AND HARDWARE

(NEW VALUE)
BETWEEN 1 AND 2 YEARS DEPENDING ON THE MODEL
(DECREASING VALUE)
2 YEARS DEPENDING ON THE MODEL
(DECREASING VALUE)
TORSION SPRINGS

(NEW VALUE)
-
-
WEATHER STRIPS
(NEW VALUE)
-
-
THERMO GLASS
(NEW VALUE)
10 YEARS
(DECREASING VALUE)
-
EVERY OTHER COMPONENTS
(NEW VALUE)
1 AN
(DECREASING VALUE)
1 YEAR
(DECREASING VALUE)
MORE ABOUT OUR WARRANTY TO GET ALL THE DETAILS.